Pro-Social Public Services – Unlocking the Power of Relationships

What if we redesigned public services like old age care and job-seeking around human beings’ naturally sociable instincts. Because the 20th Century public services model all too often atomises and isolates people, dismissing the role of prosocial motivation in achieving outcomes – whether for those working inside the public sector or those receiving benefits and other services. We could prototype and test new mechanisms to share, donate, co-operate and contribute to the well-fare of others, activating people and connecting them to others through new forms of service design and innovating the back-end of cost and value accounting within government.


Participle (UK)